IT Project Coordinator

$50,000 - $65,000/Yr

Bios Technologies - Metairie, LA

Full-time - Mid Level

Metairie, LA

About the position

The Professional Services Coordinator at BIOS Technologies plays a crucial role in delivering high-quality IT project support and onboarding for new clients. This position is integral to the company's mission of providing innovative technology solutions with consistent execution. The coordinator ensures seamless project execution by facilitating communication across teams, coordinating resources, and supporting project management activities from start to finish.

Responsibilities

• Provide daily support and coordination for the Professional Services division, ensuring projects meet objectives and company values.
• Work closely with the Team Lead and other departments to complete projects on time and within budget.
• Serve as the central point of contact among project resources, technical teams, and clients.
• Maintain up-to-date project resource calendars and coordinate resource allocation and scheduling.
• Ensure team members have the necessary tools and resources to fulfill their roles.
• Work with the vCIO to provide quotes to clients and facilitate transitions from quote approval to project delivery.
• Oversee quoting software and manage hardware and software purchases for client projects.
• Maintain accurate project documentation and assist with internal and external reports.
• Support quality control processes and suggest improvements.
• Assist in identifying potential risks and implementing risk mitigation strategies.
• Engage in team meetings and support other departments as needed.
• Commit to personal and professional growth and contribute to team development.

Requirements

• 5-10 years of relevant technical support or project coordination experience.
• Associate's or Bachelor's degree in a related discipline.
• Proficiency in IT support concepts, especially within Windows environments.
• Exceptional organizational skills to prioritize tasks and manage competing priorities.
• Strong written and verbal communication skills.
• Familiarity with project management principles and methodologies.

Nice-to-haves

• Relevant certifications preferred but not required.

Benefits

• Competitive salary range of $50,000 - $65,000 per year.
• Opportunities for personal and professional growth.
• Supportive team environment.