System One - Columbus, OH

posted about 1 month ago

Full-time - Mid Level
Columbus, OH
Administrative and Support Services

About the position

We are seeking a dynamic and experienced Project Manager for a 6-month contract position based in Columbus, OH. This role involves managing multiple medium to high complexity, high-profile projects while adapting to FSI PMO processes and project reporting requirements. The ideal candidate will possess strong communication skills and the ability to lead stakeholders effectively.

Responsibilities

  • Manage and lead multiple medium/high complexity projects.
  • Quickly adapt to FSI PMO processes and required project reporting.
  • Take the lead in managing stakeholders to make the best decisions and communicate effectively.
  • Utilize well-developed oral and written communication skills to interact with all levels of management.
  • Work comfortably and effectively with diverse project sponsors and multiple business units.
  • Influence and manage project team members without a formal direct reporting structure.
  • Apply strong negotiating and influencing skills.
  • Use analytical skills and strategic thinking for budgeting, forecasting, monitoring, process management, risk management, quality control, reporting, and operational efficiencies.

Requirements

  • Minimum of 5 years' experience managing multiple medium/high complexity, high-profile projects.
  • Well-versed in Contact Center/Call Center technology and general telecommunication knowledge.
  • Familiarity with Genesys Contact Center is a plus.
  • Strong oral and written communication skills.
  • Experience managing and influencing project team members without a formal direct reporting structure.
  • Strong negotiating and influencing skills.
  • Solid understanding and knowledge of PMI-based project management competency areas and methodologies.
  • Project Management Professional (PMP) certification preferred, but not required.

Benefits

  • Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans.
  • Participation in a 401(k) plan.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service