IT Project Manager/Business Analyst

$80,000 - $90,000/Yr

The Salvation Army - West Nyack, NY

Full-time - Mid Level

West Nyack, NY

10,001+ employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The IT Project Manager/Business Analyst at The Salvation Army will play a crucial role in analyzing business problems and processes while managing projects from inception to completion. This position involves collaboration with stakeholders to gather requirements, manage project status, and ensure adherence to project management processes. The role is hybrid, allowing for flexibility in work arrangements, and is focused on delivering solutions to defined business challenges.

Responsibilities

• Fully understand current state business processes and challenges from the stakeholder(s).
• Partner with key stakeholders to determine priorities and challenges.
• Gather and document business requirements and risks/issues.
• Manage project status reporting for assigned Projects.
• Coordinate, manage stakeholder meetings and activities between all involved departments.
• Manage assigned projects from beginning to end, including status reporting, issue tracking, verification.
• Create documentation, presentations, and other required documents.
• Lead Business requirements gathering sessions and technical requirements review sessions, as needed.
• Adhere to Project Management Office (PMO) processes and procedures for end-to-end project and service delivery.
• Create Business and Technical Requirements Documents.
• Develop Project Assigned Test Cases for User Acceptance Testing (UAT).
• Create and manage Project Risks, Action Items, and Issues and Decision (RAID) logs.
• Identify critical action items and risks and work with Project Manager and/or other team members to address response strategy.
• Capture meeting minutes, update Project Schedule related tasks/activities, as needed via Monday.com.
• Function as User Subject Matter Expert (SME) on applications.
• Create Project Lifecycle artifacts, such as Project Charter, Business Requirements Documentation, Project Scope Documentation, and Project Business Process Flows, as needed.
• Serve as primary Leader for specific assigned Project Team that will deliver a solution to a defined business problem.
• Responsible for Meeting Coordination, including Agendas, ensuring all relevant stakeholders are in attendance.
• Facilitate and monitor ongoing project activities/tasks between various THQ departments, commands/divisions, as needed.

Requirements

• Bachelor's degree in computer science; MS in Computer Science or Computer Information Systems preferred.
• 3-5 years of related experience.
• Previous Business Analyst or Business Systems Analyst experience required.
• Prior Lotus Notes experience helpful.
• PMP or MBA and CAPM, helpful but not required.
• Problem Solving Skills, Strong Communications Skills.
• Open to innovation and willingness to learn new methodologies and technologies.
• Experience with Finance Processes.
• Ability to troubleshoot issues that are identified during Project, as needed.

Nice-to-haves

• PMP certification
• Experience in User Acceptance Testing (UAT)
• Lotus Notes experience
• MBA or CAPM certification

Benefits

• Hybrid work arrangement
• Competitive salary between $80,000 - $90,000 per year
• Full-time employment
• Opportunity to work with a large non-governmental organization providing social services