The Project Manager at BCS365 is tasked with overseeing multiple client IT projects that vary in size and complexity, ensuring that each project is managed effectively from the opportunity stage through to project closure. This role requires a comprehensive understanding of the project lifecycle, including scope, time, and budget constraints. The Project Manager will act as the primary facilitator for communication among stakeholders, which includes clients, internal teams, and external vendors or partners. Success in this position hinges on the ability to thrive in a fast-paced environment, collaborating closely with both internal and client technical teams to drive project execution successfully. In this role, the Project Manager will coordinate and manage the activities of the project team, indirectly overseeing resources and schedules to ensure timely project completion. The individual will handle multiple technical projects that are moderate in size and complexity, performing essential project management tasks such as drafting project documents, facilitating meetings, and coordinating overall project activities. This includes planning and sequencing work, setting milestones and deadlines, assigning responsibilities, and providing regular status updates to stakeholders. The Project Manager will also be responsible for identifying project risks and developing mitigation strategies, as well as authoring and implementing contingency plans. They will work to resolve issues and obstacles, escalating them as necessary to the Lead Project Manager, Lead Project Engineer, CTO, or immediate supervisor. Adherence to project change management processes and budget tracking for assigned projects will also be key responsibilities. The Project Manager will contribute to the ServiceNow project management process and ensure that projects are completed in accordance with the established governance processes. Additionally, they will focus on improving team performance by fostering cohesiveness and motivation within the project team, ultimately enhancing project efficiency and morale. Regular status updates, dashboards, and project reports will be established and provided to stakeholders to track progress and resolve any budget or schedule variances.