Insight Global - Bloomfield, CT

posted 11 days ago

Full-time - Mid Level
Bloomfield, CT
Administrative and Support Services

About the position

The IT Project Manager will lead a large healthcare client's team, facilitating the delivery of technology solutions for a defined group of capabilities or products. This role involves managing large-scale, complex, and cross-functional programs that span multiple organizations, requiring strong problem-solving skills, teamwork, flexibility, and effective communication.

Responsibilities

  • Lead one or more large scale, complex, and cross-functional programs.
  • Facilitate the delivery of technology solutions for a defined group of capabilities or products.
  • Collaborate with various teams to ensure project success.
  • Utilize Agile methodology and reporting tools such as Jira and Jira Align.

Requirements

  • 5+ years in technology and/or healthcare business.
  • 5+ years of project management experience.
  • Experience working on a Contact Center Technology project.
  • CC Tech experience on the Application side (IVR, ICM, CVP, Call Control, Desktop).
  • Experience migrating from Genesys to Cisco.
  • Bachelor's degree (preferred, not required) or equivalent experience.
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