IT PROJECT MANAGER

The Strat Hotel Casino And Skypod - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Food Services and Drinking Places

About the position

The IT Project Manager at Golden Entertainment is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget constraints. This role involves acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to ensure that projects are delivered according to the established plan. The IT Project Manager will define project objectives and oversee quality control throughout the project life cycle. A critical aspect of this position is gathering and documenting both system and functional requirements, as well as analyzing the system to ensure its functionality. The candidate must ensure that best business practices are utilized and that developers and vendors execute the requirements as stated. In this role, the IT Project Manager will direct the performance of requirements analysis, evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement effective solutions. The manager will document both business and functional requirements and manage project development from inception to completion. This includes defining project scopes, goals, and deliverables that align with business objectives in collaboration with senior management and stakeholders. The IT Project Manager will also develop comprehensive project plans and associated communication documents, ensuring that project expectations are effectively communicated to team members and stakeholders in a timely and clear manner. The position requires estimating the resources and participants needed to achieve project goals, drafting and submitting budget proposals, and recommending budget changes when necessary. The IT Project Manager will negotiate with other department managers for the acquisition of required personnel and assess the need for additional staff or consultants during the project cycle. The role also involves setting and managing project expectations with team members and stakeholders, delegating tasks and responsibilities, and identifying and resolving issues and conflicts within the project team. The IT Project Manager will track project milestones and deliverables, develop and deliver progress reports, and proactively manage changes in project scope while identifying potential crises and devising contingency plans. Additionally, the manager will ensure compliance with all applicable gaming laws and company internal controls, policies, and procedures, while providing outstanding guest service that meets the company's culture standards.

Responsibilities

• Directs performing requirements analysis
• Evaluates business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Documents both Business and/or Functional Requirements
• Directs and manages project development from beginning to end
• Defines project scopes, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Develops full-scale project plans and associated communications documents
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion
• Estimates the resources and participants needed to achieve project goals
• Drafts and submits budget proposals and recommends subsequent budget changes when necessary
• Negotiates with other department managers for the acquisition of required personnel from within the company
• Determines and assesses the need for additional staff or consultants and makes the appropriate recruitments if necessary, during the project cycle
• Sets and continually manages project expectations with team members and other stakeholders
• Delegates tasks and responsibilities to appropriate personnel
• Identifies and resolves issues and conflicts within the project team
• Identifies and manages project dependencies and critical paths
• Tracks project milestones and deliverables
• Develops and delivers progress reports, proposals, requirements documentation and presentations
• Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas
• Proactively manages changes in project scope, identifies potential crises and devises contingency plans
• Defines project success criteria and disseminates them to involved parties throughout project life cycle
• Reports project status to IT Management on all current and upcoming IT related projects in a centralized timeline
• Assists IT management in prioritizing current and upcoming projects based on available resources
• Ensures compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provides outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Performs other duties as assigned

Requirements

• At least two years of both business analyst and project management experience in an information technology environment
• Experience in cross-functional project management methods and techniques preferred
• Knowledge of information technology applications, processes, software, and equipment
• Knowledge of the techniques for managing cross-functional teams
• Skill in planning and preparing written and verbal communication
• Skill in technical planning of information technology projects
• Skill in working with groups to build consensus
• Skill in effectively serving a divergent customer base
• Ability to synthesize project information and establish the appropriate scope of a project
• Ability to apply strong project management skills and methodologies
• Ability to create new work processes
• Ability to communicate effectively with senior management
• Ability to effectively communicate technical information to non-technical users
• Previous experience leading in both small groups and one-on-one situations
• Previous experience managing and prioritizing multiple projects
• Possesses general understanding in the areas of application programming, database and system design
• Understands Internet, Intranet, Extranet and client/server architectures
• Experience working in a fast paced, rapidly changing environment
• Must have reliable communication (i.e., cell phone, pager) readily available when not at work in case company needs to reach out during non-scheduled work hours
• High school diploma or equivalent required
• Bachelor's degree in IT or equivalent educational experience preferred
• At least 21 years of age
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States