IT Project Manager

Beacon Hill Staffing Group - Madison, WI

Full-time - Mid Level

Madison, WI

Administrative and Support Services

About the position

The Senior Project Manager role in the IT PMO at Beacon Hill Staffing Group is a pivotal position responsible for the assessment and successful implementation of large-scale IT and Business Change projects. This role requires a strong delivery focus, ensuring that all projects are delivered on time, within budget, and according to the defined scope. The Senior Project Manager will be tasked with establishing and managing the appropriate structures, governance, roles, and communication channels necessary for project success. In this role, the Senior Project Manager will develop and update project plans, budgets, and resource plans for project execution and business case submissions. They will perform assessments and due diligence on business cases, including vendor contracts, ensuring that these documents have been reviewed by other Project Managers or PMO leadership. The Senior Project Manager will be responsible for managing and proactively reporting on various project elements, including plans, budgets, scope, resources, project decisions, risks, issues, and dependencies. They will maintain and present project metrics to senior management, ensuring transparency and accountability throughout the project lifecycle. Additionally, the Senior Project Manager will manage relationships and overall engagement with implementation partners, vendors, and all stakeholders involved in the projects. They will provide insights on overall project business value, leveraging their experience and knowledge to help the team achieve stated objectives, benefits, and return on investment (ROI). The role also involves advising on change management and adoption, as well as assisting in tracking post-implementation benefits as appropriate. The Senior Project Manager will ensure a full handover to operational support and maintenance teams and will be responsible for closing out projects, ensuring all deliverables are completed and approved. The position also includes active involvement in process improvement activities within the Project Management group, providing coaching, mentoring, and personal development to others as required. The Senior Project Manager will manage projects of all sizes, including portfolios or programs across all service lines, and may be required to develop business cases as needed.

Responsibilities

• Assess and implement large-scale IT and Business Change projects.
• Ensure projects are delivered on time, within budget, and according to scope.
• Establish and manage project structures, governance, roles, and communication.
• Develop and update project plans, budgets, and resource plans.
• Perform assessments and due diligence on business cases and vendor contracts.
• Manage and report on project plans, budgets, scope, resources, risks, issues, and dependencies.
• Maintain and present project metrics to senior management.
• Manage relationships with implementation partners, vendors, and stakeholders.
• Provide insights on project business value and advise on change management.
• Track post-implementation benefits and ensure full handover to operational support.
• Close out projects with all deliverables completed and approved.
• Participate in process improvement activities within the Project Management group.
• Provide coaching, mentoring, and personal development to team members.
• Manage projects of all sizes across all service lines.

Requirements

• Prior experience managing and delivering large-scale projects within a large company.
• Strong delivery and accountability ethos.
• Strong relationship management skills across all organizational levels.
• Ability to work with senior stakeholders, clients, vendors, and external auditors.
• Proactive, solution-oriented approach to project management.
• Understanding of organizational change as part of IT projects.
• Experience managing custom developed and off-the-shelf solutions.
• Ability to manage projects with multiple workstreams.
• Experience in creating business cases and negotiating vendor contracts.
• Expertise in risk management and test strategy.
• Excellent leadership, documentation, and communication skills.
• Ability to comply with company and Project Management processes and methodologies.
• Good negotiation and influencing skills.
• Conflict resolution and problem-solving abilities.
• Familiarity with Agile, waterfall, hybrid methodologies.
• Experience in CRO/Pharma/Regulatory environments is an advantage.

Nice-to-haves

• Experience with 21 CFR Part 11 and SOX compliance.