IT Project Manager

J Cube - Quincy, MA

Full-time - Mid Level

Remote - Quincy, MA

About the position

The Senior IT Project Manager will oversee multiple large and complex IT projects within the Eligibility and Enrollment Systems team. This role requires acting as a Subject Matter Expert (SME) and involves defining user roles, coordinating activities, and ensuring projects are completed on time and within budget. The Senior IT PM will report project status, milestones, risks, and timelines to the Director of Enterprise Project Management.

Responsibilities

• Create and execute comprehensive project plans with team members and key stakeholders.
• Lead efforts to define project requirements with key project stakeholders.
• Effectively manage and monitor the project development process, overseeing scope and change control processes.
• Prepare and publish project documentation in accordance with agency standards and due dates.
• Ensure tasks, timelines, and resources align with established milestones and due dates while adhering to EOHHS standards and policies.
• Follow a comprehensive defect tracking process to ensure thorough testing efforts locally and by various teams.
• Submit detailed documentation of the process to the Director of Enterprise Project Management.
• Report project status, risks, and mitigation strategies to key stakeholders and senior management weekly.
• Identify key risks and their impact on the project.
• Ensure effective communication between non-technical and technical teams.
• Monitor results against established timelines, deliverables, tasks, dependencies, and associated technical specifications.
• Adhere to project management policies, methodology, quality assurance, and related standards.
• Understand the SDLC and adhere to the workflow and timelines for requirements gathering, document reviews, and approval of documents.
• Stay current with customer needs and strategies, utilizing formal and informal communication methods.
• Assist in mentoring Junior PMO staff members.
• Perform any other duties assigned by the Director of Enterprise Project Management.

Requirements

• Bachelor's degree in business, computer science, or a related technical field.
• Minimum of 5 years of hands-on experience managing multiple high-profile complex IT projects concurrently with full development, implementation, and financial accountability.
• Minimum of 5 years of experience managing large scale applications with multiple interfaces across various environments.
• Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus.
• Knowledge of related IT standards and software, including Microsoft Office: Excel, Word, PowerPoint, Project, Visio, and other project management tools.
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Excellent communication and negotiation skills, with experience supporting technical and non-technical staff.
• Ability to multi-task and flexibly adjust to changing priorities in a fast-paced environment.
• Demonstrated experience with conflict resolution, consensus building, and mediation skills.
• Demonstrated experience managing resources under a matrix reporting structure.

Nice-to-haves

• Experience with Agile methodologies.
• Familiarity with project management software tools beyond Microsoft Office.

Benefits

• Hybrid work environment
• Opportunity for professional development
• Potential for contract extension based on performance