Johns Hopkins - Baltimore, MD

posted 3 months ago

Full-time - Mid Level
Baltimore, MD
Educational Services

About the position

The IT Project Manager at Johns Hopkins Health System is responsible for overseeing one or more IT-related projects, ensuring they are completed within the constraints of scope, quality, time, and cost. This role is crucial in delivering specified requirements and achieving customer satisfaction. The position requires a thorough understanding of healthcare Electronic Medical Records (EMR) systems, particularly in implementing new deployments or upgrades. The IT Project Manager will be expected to demonstrate knowledge of User Acceptance Testing, Pilot testing, and possess overall project management experience. The successful candidate will have a deep understanding of the interrelationship between business processes and information systems applications, especially as they pertain to clinical systems and practice management workflows across various health entities. The role demands a goal-oriented, action-focused individual who is pragmatic, self-disciplined, and organized. The IT Project Manager must be able to lead and facilitate interactions effectively with all levels of management, plan and organize project activities, and evaluate processes to manage resources efficiently to achieve desired results. Effective meeting management, presentation, and communication skills are essential, as the IT Project Manager will be responsible for tracking project status, identifying roadblocks, and managing timelines and budgets. The position also involves indirect management of individual resources assigned to project teams, requiring the ability to understand clinical workflows and communicate them effectively to the technical team. The IT Project Manager must be adept at problem-solving, able to synthesize and integrate information, and maintain clear communication with stakeholders to address concerns promptly. The working conditions are primarily in a normal office or home environment, with no significant physical discomforts. The role requires the ability to sit for extended periods and demands attention to detail and accuracy. The ideal candidate will hold a Bachelor's degree in Information Systems, Business Administration, Management, or Project Management, with relevant work experience considered in lieu of a degree. A Project Management Professional (PMP) certification is desired, along with EMR system certification. Candidates should have 3-5 years of project management experience and 5-7 years of experience in Information Technology within a healthcare setting, including data conversion and collaboration with healthcare professionals to translate requirements into actionable deliverables.

Responsibilities

  • Manage one or more IT-related projects within the constraints of scope, quality, time, and cost.
  • Ensure projects meet specified requirements and customer satisfaction.
  • Oversee the implementation of new EMR deployments or upgrades.
  • Conduct User Acceptance Testing and Pilot testing as part of project management.
  • Track project budgets and communicate with the Director regarding budget status.
  • Make decisions to effectively manage project scope, quality, timeframes, and budget.
  • Indirectly manage individual resources assigned to project teams.
  • Communicate project status, roadblocks, timelines, and budgets to executive leadership.
  • Understand and communicate clinical workflows to the technical team.
  • Develop and maintain systems for administrative feedback and monitor project information.

Requirements

  • Bachelor's degree in Information Systems, Business Administration, Management, or Project Management.
  • 3-5 years of project management experience in a healthcare environment.
  • 5-7 years of experience working in or with Information Technology in healthcare.
  • Thorough knowledge of healthcare EMR systems and experience with EMR deployments or upgrades.
  • Experience with User Acceptance Testing and Pilot testing.
  • Ability to understand and communicate clinical workflows to technical teams.
  • Strong problem-solving skills and ability to manage conflicting priorities.
  • Effective meeting management, presentation, and communication skills.

Nice-to-haves

  • Project Management Professional (PMP) certification.
  • EMR system certification.

Benefits

  • Health insurance coverage
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
  • Employee discount programs
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