IT PROJECT MANAGER

The Judge Group - Quincy, MA

Full-time - Mid Level

Quincy, MA

Administrative and Support Services

About the position

The IT Project Manager will be responsible for leading and managing comprehensive project plans in collaboration with the Eligibility and Enrollment System (E&ES) team and key stakeholders. This role requires the individual to effectively define project requirements, manage the project development process, and oversee scope and change control processes. The IT Project Manager will prepare and publish project documentation in accordance with agency standards and due dates, ensuring that tasks, timelines, and resources align with established milestones while adhering to the standards and policies of the Executive Office of Health and Human Services (EOHHS). In addition, the IT Project Manager will follow a comprehensive defect tracking process to ensure thorough testing efforts are conducted both locally and by various teams. They will be responsible for submitting detailed documentation of the project process to the Director of Enterprise Project Management and will report on project status, risks, and mitigation strategies to key stakeholders and senior management on a weekly basis. The role also involves identifying key risks and their potential impact on the project, ensuring effective communication between technical and non-technical teams, and monitoring results against established timelines, deliverables, tasks, dependencies, and associated technical specifications. The IT Project Manager must understand the Software Development Life Cycle (SDLC) and adhere to the workflow and timelines for requirements gathering, document reviews, and approvals. Staying current with customer needs and strategies is essential, utilizing both formal and informal communication methods. Additionally, the IT Project Manager will assist in mentoring junior PMO staff members and perform any other duties assigned by the Director of Enterprise Project Management. A Project Management Institute (PMI) PMP certification is required for this position.

Responsibilities

• Create and execute comprehensive project plans with E&ES team members and key stakeholders.
• Lead efforts to define project requirements with key project stakeholders.
• Effectively manage and monitor the project development process, overseeing scope and change control processes.
• Prepare and publish project documentation, in accordance with agency standards and due dates.
• Ensure tasks, timelines and resources align with established milestones and due dates while adhering to EOHHS standards and policies.
• Follow a comprehensive defect tracking process to ensure thorough testing efforts locally and by various teams.
• Submit detailed documentation of the process to the Director of Enterprise Project Management.
• Report project status, risks and mitigation strategies to key stakeholders and senior management weekly.
• Identify key risks and their impact on the project.
• Ensure effective communication between non-technical and technical teams.
• Monitor results against established timelines, deliverables, tasks, dependencies and associated technical specifications.
• Adhere to project management policies, methodology, quality assurance and related standards.
• Understand the SDLC and adhere to the workflow and timelines for requirements gathering, document reviews, and approval of documents.
• Stay current with customer needs and strategies, utilizing formal and informal communication methods.
• Assist in mentoring Junior PMO staff members.
• Perform any other duties assigned by the Director of Enterprise Project Management.

Requirements

• Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus.
• Knowledge of related IT standards and software (i.e., Microsoft Office: Excel, Word, PowerPoint, Project, Visio, and other project management tools).
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.
• Ability to multi-task and flexibly adjust to changing priorities in a fast-paced environment.
• Demonstrated experience with conflict resolution, consensus building and mediation skills.
• Demonstrated experience managing resources under a matrix reporting structure.
• CSM - Certified Scrum Master.
• Bachelor's degree in business, computer science, or a related technical field.
• Minimum of (5) five years of hands-on experience managing multiple high-profile complex IT projects concurrently with full development, implementation, and financial accountability.
• Minimum of (3) three years of experience managing large scale applications with multiple interfaces across various environments.