IT Project / Program Manager

Intone Networks - Lyons, IL

Full-time - Mid Level

Lyons, IL

Professional, Scientific, and Technical Services

About the position

The IT Project / Program Manager will serve as the primary liaison for selected projects, managing them from inception to closure. This role involves overseeing project requirements, plans, and schedules while ensuring quality throughout the project lifecycle. The manager will also conduct project closures, including post-mortems for completed or abandoned projects, and will work closely with clients and stakeholders to ensure successful project delivery.

Responsibilities

• Serve as Project /Program Manager on selected projects and primary liaison with clients and stakeholders.
• Manage projects and programs from business case to project closure.
• Develop, maintain, and communicate project requirements, plans, and schedules with project and stakeholders.
• Monitor project process and project output quality throughout the project lifecycle.
• Conduct project closure, e.g., post-mortems, for projects that are completed and those that are abandoned.

Requirements

• Minimum of 8 years' experience managing complex projects, with a strong emphasis on technology infrastructure and deployment projects.
• Minimum of 8 years' experience working with complex organizations that have academic, research, and/or revenue-generating components.
• Prior experience implementing customer management and/or engagement management platform(s).
• Experience with project management applications and systems.
• Experience with Microsoft Visio or similar work- or data-flow modeling tools.
• Experience with PMI's PMBOK and associated process and recommendations.
• Proven experience with Project Planning, e.g., Work Breakdown Structures, Risk Management, and Stakeholder and Communication Management.
• Familiarity with relational database concepts.
• Excellent problem-solving and decision-making skills.
• Effective communication skills both oral and written.
• Bachelor's degree or equivalent combination of training and experience.

Nice-to-haves

• Project Management Professional (PMP) certification is a plus, maintaining 'good standing' with PMI throughout certification period.
• Familiarity with other project management methodologies.