IT QA Analyst, Policy

Berkshire Hathaway - Boston, MA

Full-time

Boston, MA

Insurance Carriers and Related Activities

About the position

The IT QA Analyst at Berkshire Hathaway Specialty Insurance (BHSI) is responsible for ensuring the quality of complex applications within the company's Information Technology Team. This role involves engaging with business users and IT team members throughout the project lifecycle, focusing on system integration and regression testing, and collaborating with both onsite and offshore partners to execute Quality Assurance activities effectively.

Responsibilities

• Play a hands-on role in system integration & regression testing for key initiatives (test planning, design, execution, defect management and reporting).
• Participate in the overall test planning and execution for any given release or project.
• Conduct in-depth analysis of requirements and user stories, devising detailed test scenarios for effective execution.
• Engage with business analyst teams to understand new requirements and collaborate with developer teams to actively troubleshoot bugs.
• Collaborate with peers and management to develop process standards and/or enhancements to prevent re-occurrence of defects/bugs.
• Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback.
• Work closely with both onsite analysts and offshore testing partners for the purpose of developing and executing test cases.

Requirements

• Hands on style with strong problem-solving abilities and a keen attention to detail.
• Experience in QA roles supporting complex systems development or packaged software implementation efforts.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.
• Strong understanding of E2E software development process, system development lifecycle including E2E testing.
• Highly organized and able to prioritize and track multiple deliverables.
• Experience working in Agile or waterfall projects.
• Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool.
• 2 - 4 years' experience in similar field.

Nice-to-haves

• Knowledge in creating and maintaining an automated test suite including UI, API is a plus.
• Some business background in Commercial P&C Insurance Underwriting or Claims functions is an advantage.
• Prior experience with the Duck Creek Platform or equivalent P&C system is an advantage.
• ISO expertise is a plus.

Benefits

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.