IT Quality Assurance Analyst III (Remote)

First Citizens Bank - Raleigh, NC

Full-time

Remote - Raleigh, NC

Credit Intermediation and Related Activities

About the position

This remote position is responsible for performing independent quality checks and developing methods to measure the quality and performance of functional testing processes within a Financial Services organization. The role involves coordinating testing and evaluation activities to identify issues, trends, and gaps in existing programs, providing independent assessments, and creating QA testing strategies and documentation. The position also requires collaboration with project teams to ensure effective testing timelines and schedules, mentoring less experienced teammates, and leading testing meetings.

Responsibilities

• Writes test cases based on requirements and user stories and performs manual testing as needed.
• Creates testing plans and test cases and loads them into the appropriate tools.
• Participates in defect meetings and presents analysis on current and re-tested defects.
• Sources, compiles, and interprets data for accuracy and efficiency, effectively communicating analysis output.
• Contributes to risk mitigation by thoroughly testing and performing quality checks of existing programs, policies, and procedures.
• Assists in leading the Quality Assurance testing teams by creating test plans and developing testing timelines and schedules.

Requirements

• Bachelor's Degree and 4 years of experience in Quality Assurance in a Financial Services organization OR High School Diploma or GED and 8 years of experience in Quality Assurance in a Financial Services organization.
• American Society for Quality certification(s) required.

Benefits

• Comprehensive benefits program for full-time associates (20+ hours) with customized offerings designed to support families.