IT Quality Assurance Lead

$66,000 - $111,000/Yr

Intel - Juneau, AK

Full-time - Mid Level

Hybrid - Juneau, AK

Computer and Electronic Product Manufacturing

About the position

The IT Quality Assurance Lead at Intel is responsible for driving software quality from concept to delivery, ensuring that quality requirements and goals are established and met throughout the development phases. This role involves analyzing product quality data, improving customer experience, and leading the software quality assurance lifecycle within Agile processes. The Lead will collaborate with cross-functional teams to identify quality issues and implement comprehensive quality assurance procedures to ensure compliance with standards.

Responsibilities

• Analyze product quality data and drive improvements through defect prediction models, requirements traceability, and STLC optimizations.
• Improve customer experience with critical issue management, throughput time, root cause analysis, and software practices assessments.
• Drive the software quality assurance lifecycle within the Agile process.
• Develop and implement comprehensive quality assurance procedures and protocols to ensure product/service quality and compliance with standards.
• Lead all phases of testing, from unit to user acceptance testing on the IT front for Supply Chain Planning projects.
• Establish and coordinate test strategies with development/product teams.
• Coordinate and execute quality assurance activities, including functional and performance test execution, analysis, defect tracking, and reporting.
• Collaborate with cross-functional teams to identify quality issues, root causes, and corrective/preventive actions.
• Maintain documentation of quality assurance processes, procedures, and test results.
• Continuously improve quality metrics reporting (pass-rates, regressions charts, etc.).
• Communicate the status of testing initiatives to the stakeholder groups and lead triage meetings.
• Work with product owners and project leads to triage and prioritize issues for resolution.

Requirements

• Bachelor's Degree and 6+ years of experience -OR- a Master's Degree and 4+ years of experience in requirements gathering, systems/business analysis, process mapping, solution acceptance testing, and deployment.
• Experience in drafting test deliverables like Test Plans, Test Scenarios, Test Data, and Traceability Matrix.
• Knowledge of product development life cycle and test cycles (e.g. unit, integration, smoke), including test approach and case review.
• Familiarity with software QA methodologies and tools.
• Experience with test management tools (e.g. JIRA, Quality Center).

Nice-to-haves

• Supply and Demand planning process knowledge in the Semiconductor industry or high-tech industry.
• Practicing Agile methodologies.
• Experience driving Quality Solutions in Snowflake, Azure Databricks, or similar environments.
• Reporting QA metrics in Power BI, Tableau, or similar tools.

Benefits

• Competitive pay
• Stock options
• Bonuses
• Health benefits
• Retirement plans
• Vacation time