North Carolina State Of - Raleigh, NC
posted 3 months ago
The IT Research Computing Analyst position at North Carolina State University is a vital role within the College of Agriculture and Life Sciences Information Technology support domain. This position is responsible for delivering comprehensive IT solutions to the 18 Agricultural Research Stations across North Carolina, in collaboration with the North Carolina Department of Agriculture and Consumer Services. The Analyst will engage in various tasks including the installation, maintenance, and repair of technology systems, ensuring that all operations adhere to safety regulations and best practices. The role requires a proactive approach to problem-solving and a commitment to improving customer service and operational performance. In this position, the Analyst will define requirements and conduct research to identify suitable technical solutions. This includes developing supporting documentation such as requirements, process maps, and test plans, while leading communication with functional partners and stakeholders. The Analyst will collaborate with various units to ensure a stable and scalable technology infrastructure, and will be responsible for recommending and procuring both proven and emerging agricultural technologies. Project management skills are essential, as the Analyst will lead project planning and implementation activities, deliver progress reports, and track project milestones against budgetary guidelines. The IT Research Computing Analyst will also contribute to the continuous improvement of IT research support by providing input on architecture and maintenance strategies, guiding telecommunications design decisions, and supporting the ongoing development of the IT strategic plan. The role involves operational support tasks such as installing and maintaining RF radio hardware and fiber optic cabling, troubleshooting complex issues, and documenting standard operating procedures. The Analyst will work independently on mid-size projects and will be expected to maintain a current knowledge of rapidly changing technology to effectively support the organization’s goals.