IT Security-Access Validation Analyst

$102,523 - $143,500/Yr

Lincoln Financial Group - Montgomery, AL

Full-time - Entry Level

Remote - Montgomery, AL

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Lincoln National Corporation is seeking an IT Security-Access Validation Analyst to join their team remotely. This role is pivotal in facilitating and modernizing the overall process to ensure management review of access to Lincoln systems, applications, data centers, source code management tools, databases, privileged access, and system IDs. The analyst will manage Lincoln's responses to new and additional validation requests from auditors and management, ensuring the proper day-to-day operation of Access Validation and Security Compliance. The analyst will partner with IT owners to determine access requirements for Lincoln applications, source code tools, and database management systems, as well as privileged access to various computing platforms. This includes gathering access requirement information to formulate access listings and responding to, diagnosing, and resolving problems during the access validation process. The role requires routine problem recognition, research, isolation, and resolution, as well as coordinating requests for revocation of access with Information Security and/or business areas. Customer service is a key component of this position, as the analyst must recognize and meet internal customer needs with flexibility and responsiveness. Communication of access validation requirements and processes to Lincoln business, IT partners, and management is essential. The analyst will also provide support and solutions to managers during the validation process, ensuring accurate and pertinent information is recorded for all validation processes. This includes maintaining a documentation tracker that is consistently current, determining the priority and scope of each request to balance workload, and reporting the status of work efforts to Information Security management and other business stakeholders. Additionally, the analyst will provide subject matter expertise to team members and interface with internal and external auditors to respond to requests with information or documentation and provide walkthroughs of processes.

Responsibilities

• Facilitate and modernize the access validation process for Lincoln systems and applications.
• Manage responses to validation requests from auditors and management.
• Ensure proper operation of Access Validation and Security Compliance.
• Partner with IT owners to determine access requirements for applications and systems.
• Gather access requirement information to formulate access listings.
• Diagnose and resolve problems during the access validation process.
• Coordinate requests for revocation of access with Information Security and business areas.
• Provide customer service to internal customers and demonstrate flexibility to meet their needs.
• Communicate access validation requirements and processes to stakeholders.
• Record accurate information for all validation processes and maintain documentation tracker.
• Determine priority and scope of requests to balance workload.
• Report status of work efforts to management and stakeholders.
• Provide subject matter expertise to team members and auditors.

Requirements

• Bachelor's degree or foreign equivalent in Information Technology, Information Risk Management, Cybersecurity or directly related IT field.
• Three (3) years of experience with IT infrastructure in the financial services industry.
• Experience in analysis and review of existing systems, applications, data centers, and databases to design new processes.
• Ability to evaluate and configure products for optimal functionality and security.
• Experience in identifying, creating, documenting, and implementing process improvements.
• Advanced Excel skills to create pivot tables and complex comparisons of large data sets.
• Experience administering Basic Active Directory.
• Experience in change management and IT vendor management.
• Experience navigating medium to large companies with complex IT infrastructure.
• Experience troubleshooting issues and conducting root cause analyses.
• Experience supporting audits for finance-related audits (PCI, SOX, and/or SOC).
• Experience recommending and implementing security controls for IT systems and devices.
• Experience utilizing ServiceNow, including workflow using ticketing system.

Benefits

• Clearly defined career tracks and job levels.
• Leadership development and virtual training opportunities.
• PTO/parental leave.
• Competitive 401K and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Remote work environment and flexible work hybrid situations.
• Effective productivity/technology tools and training.