IT Security-Access Validation Analyst

$102,523 - $143,500/Yr

Lincoln Financial Group - Phoenix, AZ

Full-time - Mid Level

Remote - Phoenix, AZ

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Lincoln National Corporation is seeking an IT Security-Access Validation Analyst to join our team in Radnor, PA. This role is pivotal in facilitating and modernizing the overall process to ensure management review of access to Lincoln systems, applications, data centers, source code management tools, databases, privileged access, and system IDs. The analyst will manage Lincoln's responses to new and additional validation requests from auditors and management, ensuring the proper day-to-day operation of Access Validation and Security Compliance. In this position, you will partner with IT owners to determine access requirements for Lincoln applications, source code tools, and database management systems, as well as privileged access to various computing platforms. You will gather access requirement information to formulate access listings for the applications, source code tools, and database management systems. Additionally, you will respond to, diagnose, and resolve problems during the access validation process, which includes routine problem recognition, research, isolation, and resolution. Your responsibilities will also include coordinating requests for revocation of access with Information Security and/or business areas, providing customer service to internal customers, and demonstrating flexibility and responsiveness to meet their needs. You will communicate access validation requirements and processes, respond to questions from Lincoln business, IT partners, and management, and provide support and solutions to managers as required during the validation process. It is essential to record accurate and pertinent information for all validation processes to ensure the documentation tracker is consistently current. You will determine the priority and scope of each request to balance workload and report the status of work efforts to Information Security management and other business stakeholders, ensuring that agreed-upon timeframes are met. Furthermore, you will provide subject matter expertise to team members and applicable internal/external parties and interface with internal and external auditors to respond to requests with information or documentation and provide walkthroughs of processes.

Responsibilities

• Facilitate and modernize overall process for access management review.
• Manage responses to validation requests from auditors and management.
• Ensure day-to-day operation of Access Validation and Security Compliance.
• Partner with IT owners to determine access requirements for applications and systems.
• Gather access requirement information to formulate access listings.
• Respond to, diagnose, and resolve problems during the access validation process.
• Coordinate requests for revocation of access with Information Security and business areas.
• Provide customer service to internal customers and demonstrate flexibility to meet their needs.
• Communicate access validation requirements and respond to questions from stakeholders.
• Record accurate information for validation processes and maintain documentation tracker.
• Determine priority and scope of requests to balance workload.
• Report status of work efforts to Information Security management and stakeholders.
• Provide subject matter expertise to team members and internal/external parties.
• Interface with auditors to respond to requests and provide process walkthroughs.

Requirements

• Bachelor's degree or foreign equivalent in Information Technology, Information Risk Management, Cybersecurity or directly related IT field.
• Three (3) years of experience with IT infrastructure in the financial services industry.
• Experience in translating business requirements into systems and implementing change management.
• Three years of analysis and review of existing systems, applications, and databases to design new processes.
• Ability to evaluate and configure products for optimal functionality and security.
• Three years identifying, creating, documenting, and implementing process improvements.
• Three years utilizing advanced Excel skills to create pivot tables and complex data comparisons.
• Three years administering Basic Active Directory.
• Three years of change management and IT vendor management experience.
• Three years navigating medium to large companies with complex IT infrastructure.
• Three years troubleshooting issues and conducting root cause analyses.
• Three years supporting audits for finance-related audits (PCI, SOX, and/or SOC).
• Three years recommending and implementing security controls for IT systems.
• Three years utilizing ServiceNow, including workflow and ticketing system.

Benefits

• Clearly defined career tracks and job levels.
• Leadership development and virtual training opportunities.
• PTO/parental leave.
• Competitive 401K and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Remote work environment and flexible work hybrid situations.
• Effective productivity/technology tools and training.