IT Senior Business Analyst-HR Systems

Disability Solutions - Hilliard, OH

Full-time - Mid Level

Hilliard, OH

Administrative and Support Services

About the position

At ADS, we pride ourselves on our innovative approach to stormwater management, and we are looking for a dedicated individual to support our Human Resource operations. This position will primarily utilize the Oracle Human Capital Management (HCM Cloud) application software to enhance our HR processes. The successful candidate will work closely with key stakeholders across various business groups, IT developers, and database administrators to determine the most effective technical strategies and designs that align with our business needs. The role is crucial in ensuring that our applications are used effectively and efficiently, contributing to the overall success of our operations. The individual will specialize in several key areas, including Human Resources (HCM), Workforce Management, Talent/Performance Management, Recruiting/Onboarding, Learning Management, and Fusion Analytics/OTBI. The responsibilities of this position include evaluating business processes, anticipating requirements, uncovering areas for improvement, and implementing solutions that enhance our HR capabilities. The role also involves responding to inquiries from business users regarding software and business functions, maintaining module configurations, and producing ad-hoc reports for HCM or other business systems' data. Additionally, the individual will serve as a liaison between business users and technical resources, manage the change management process, perform requirements analysis, and ensure that solutions meet business needs. Continuous research into new HCM applications and system functionalities is essential, as is the ability to monitor current and future trends that could positively impact organizational projects. The role also includes writing and maintaining end-user documentation, training users on software functionality, and developing test plans for system testing of standard software and custom enhancements. The successful candidate will be expected to follow all department policies, ensure compliance with GITC controls, and provide daily production support as needed, all while embodying ADS's core values.

Responsibilities

• Evaluate business processes, anticipate requirements, uncover areas for improvement, and implement solutions.
• Respond to questions/issues raised by business users regarding software and business functions.
• Maintain module configurations to tailor software functions to best meet the needs of the business.
• Produce 'ad-hoc' reports for HCM or other business systems' data.
• Serve as liaison between business users and technical resources (developers/database administrators).
• Manage the change management process including documentation and communication.
• Perform requirements analysis to ensure solutions meet business needs and requirements.
• Research and understand new HCM applications or other system functionality.
• Monitor current and future trends, technology, and information that will positively affect organizational projects.
• Lead ongoing reviews of business processes and develop optimization strategies utilizing HCM or other system functionality.
• Write/maintain end user documentation and train users on software functionality.
• Develop test plans, perform and document system testing of standard software and custom enhancements.
• Attend conferences and/or user group meetings, as deemed appropriate by manager.
• Follow all current department policies, especially regarding the use of workload management tools.
• Ensure full compliance with GITC controls.
• Initiate HCM ticket requests and monitor to satisfactory resolution.
• Provide daily production support as needed.

Requirements

• Extensive functional expertise in Oracle HCM Cloud software.
• Ability to gather requirements, solution designing, and perform gap fit analysis.
• Ability to successfully communicate technical decisions to non-technical audiences and build consensus around them.
• Ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent written and verbal communication skills.
• Track record of following through on commitments.
• Self-starter with ability to work on teams, as well as quickly learn new functionality.
• Develop HR Technology Roadmaps.
• Strong functional understanding of supported business systems.
• Willingness to drive and embrace change.
• General understanding of ADS's business model, current strategic and tactical plans, and operations.
• PL/SQL skills.
• Excellent critical thinking and problem-solving skills.
• Excellent planning, organizational, and time management skills.
• Experience in testing applications and Oracle HCM patches/updates.

Nice-to-haves

• 5+ years of business analyst experience in HR.
• 3+ years of experience in Oracle HCM Cloud applications.
• Experience analyzing business improvement HR Business Process.
• Experience with Workforce Management, Talent Acquisition, Recruiting, Onboarding.
• Experience with Learning Management Systems.
• Understanding of SQL.
• Successful HCM Cloud implementations a plus.
• Project Management experience.