IT Service Delivery Manager
Msc Cruises•Miami, FL
421d
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About The Position
The IT Service Delivery Manager at MSC Cruises is responsible for overseeing the technology and systems required for the efficient embarkation and disembarkation of passengers at the new mega cruise terminal in Port Miami. This role involves ensuring that all IT infrastructure operates smoothly, managing both internal and third-party systems, and maintaining continuous network operations. The ideal candidate will have a strong background in IT service management, particularly within cruise terminal operations, and will be expected to respond flexibly to operational needs, including after-hours and weekend work.
