IT Services Technician II

City Of DunedinDunedin, FL
470d$50,565 - $60,674

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About The Position

The IT Services Technician II is responsible for the installation, monitoring, and support of various computer platforms, focusing on local area networks and microcomputers. This role includes providing software training, primarily on Microsoft Office 365, and assisting in establishing methods and procedures for desktop systems and mobile devices. The technician will also analyze and resolve hardware and software issues, maintain the IT help desk ticketing system, and support enterprise services within the city.

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