IT Snr Manager

$101,300 - $223,500/Yr

Oracle - Austin, TX

Full-time - Senior

Austin, TX

Publishing Industries

About the position

The IT Senior Manager will lead and manage teams responsible for the availability and operational excellence of Oracle's Cloud Infrastructure in data centers across the United States. This role involves overseeing the day-to-day operations of multiple data center sites, ensuring high-quality service delivery, and fostering team growth through effective leadership and recruitment. The successful candidate will possess strong people management skills, business acumen, and technical expertise in IT service delivery at scale.

Responsibilities

• Lead and manage teams responsible for the availability of Oracle's Cloud Infrastructure in data centers in Allen, TX.
• Manage the day-to-day operations of all Data Center sites under your area in a 24/7 mission-critical environment.
• Oversee the activities of data center technicians in multiple locations and data halls.
• Ensure timely delivery of services/tasks to meet project milestones.
• Work with project managers to guide their actions and provide on-the-ground advice/support.
• Uphold quality benchmarks for new sites/regions/deployments and act as the gatekeeper.
• Drive the delivery of improvements and provide feedback in project reviews/lesson learned activities.
• Interact across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations).
• Manage incidents that occur, driving resolution and After-Action analysis.
• Oversee capacity expansions at all scales (rack additions, block additions, white space growth, new sites).
• Drive recruitment in your area at a fast pace, ensuring high-quality team members are employed.
• Foster a culture of continual improvement and learning.

Requirements

• Strong people management experience.
• Business acumen and technical abilities in IT service delivery at scale.
• Deep knowledge of computer hardware (Server, Storage, and Networking devices).
• Experience managing diverse teams and navigating local customs, laws, and employment directives.

Nice-to-haves

• Experience in cloud data center operations.
• Familiarity with project management methodologies.
• Ability to work effectively with global teams.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation and paid time off
• 11 paid holidays
• Paid sick leave
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance