RLI Corp. - Peoria, IL
posted 2 months ago
Full-time - Mid Level
Hybrid - Peoria, IL
Insurance Carriers and Related Activities
About the position
As a Solutions Delivery Manager at RLI, you will lead a team of IT professionals, including Developers, Business Analysts, and Quality Assurance Engineers, to deliver high-quality, scalable technology solutions that meet business needs. This role focuses on managing the end-to-end lifecycle of projects and enhancements, ensuring alignment with enterprise and business objectives through effective communication and collaboration.
Responsibilities
- Manage relationships with other managers, business stakeholders, and IT customers.
- Lead and mentor a team of Developers, Business Analysts, and QA Engineers to foster skill growth and promote effective collaboration.
- Manage all phases of the delivery lifecycle, including requirements analysis, design, development, testing, deployment, and post-launch maintenance.
- Partner with business stakeholders to clarify requirements and manage expectations.
- Communicate regularly on progress, risks, and issues.
- Ensure adherence to company and IT enterprise standards, goals, processes, and policies.
- Provide reports of status and work progress or project delivery.
- Initiate action to assure delivery of various aspects of projects and process improvements.
- Leverage data to understand obstacles to delivering business value and take action to address issues.
- Provide design recommendations based on architecture and technology IT organizational strategy.
- Ensure User Acceptance Testing and user training is executed as needed.
Requirements
- Typically requires a bachelor's degree in an Information Technology or Business discipline or a related field.
- 5+ years of experience in IT delivery, with at least 3 years in a leadership role managing delivery teams.
- Technical experience in software engineering or solutions architecture is preferred, with a solid understanding of the software development lifecycle (SDLC) and solution design principles.
- Demonstrated experience in coaching, developing, and leading high-performing delivery teams.
- Strong foundation in software development practices and the ability to provide input on solution design and technical direction.
- Expertise in planning, overseeing, and reporting on complex solution delivery projects.
- Familiarity with Agile, Scrum, or other project management methodologies is preferred.
Nice-to-haves
- Ability to use data to identify issues and make informed decisions to drive project success.
- Strong abilities to build relationships, manage expectations, and influence stakeholders at all levels.
- Excellent verbal and written skills to effectively communicate project objectives, risks, and updates.
- Demonstrated ability to quickly learn new technologies and stay current with industry trends.
Benefits
- Employee stock ownership plan (ESOP)
- 401(k) with automatic 3% company contribution
- Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
- Annual bonus plans
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO)
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x Base Salary for Group Life and AD&D insurance
- Voluntary life insurance for purchase
- Critical Illness & Accident insurance
- Short-term and long-term disability benefits
