Amazon - Milan, MI
posted 4 months ago
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring that the cloud remains operational. As part of this team, you will be involved in supporting all AWS data centers, which includes managing servers, storage, networking, power, and cooling equipment. The role of a Data Center Technician is crucial as it involves troubleshooting and resolving a variety of infrastructure issues that may arise within the data center environment. You will work alongside a diverse team of professionals, including software, hardware, and network engineers, supply chain specialists, and security experts, all dedicated to maintaining the highest standards of safety and security while providing exceptional service to our customers. In this position, you will be the primary resolver for your support team, gaining valuable troubleshooting skills across different hardware and software cases. Your responsibilities will include diagnosing hardware and network problems, performing physical repairs, and conducting root cause analysis of equipment failures. You will also be expected to adhere to strict safety standards and promote a strong safety culture within the team. The role requires working rotating shifts, including weekends, to ensure the data center operates 24/7. Local travel may be necessary, and a valid EU driving license is required due to the remote locations of some data centers. AWS values diverse experiences and encourages candidates from all backgrounds to apply, even if they do not meet every qualification listed. The company fosters an inclusive culture that celebrates differences and provides ongoing mentorship and career growth opportunities. As part of AWS, you will be part of a team that is committed to continuous learning and improvement, ensuring that you develop into a well-rounded professional in the IT field.