IT Specialist (Shopify Expert) - Web Design and IT Infrastructure

Milano Di Rouge/Making Dreams Reality (MDR), LLC - Marietta, GA

Full-time

Marietta, GA

About the position

The IT Specialist (Shopify Expert) will serve as the in-house expert for managing and optimizing the Shopify platform while also leading the design and development of the company's website and digital platforms. This role encompasses IT infrastructure management, system administration, network security, data backup and recovery, and providing IT support to employees. The position aims to enhance online visibility, ensure the reliability of IT systems, and align IT strategies with business objectives.

Responsibilities

• Serve as the in-house Shopify expert, responsible for managing and optimizing the Shopify platform.
• Customize Shopify themes, templates, and features to align with the brand's image and marketing goals.
• Lead the design and development of the company's website and digital platforms, with a strong emphasis on Shopify.
• Create visually appealing and user-friendly web experiences that reflect the brand's image and maximize online visibility.
• Implement SEO best practices to enhance online visibility.
• Design, implement, and manage the company's IT infrastructure, including servers, networks, and storage systems.
• Ensure the availability and reliability of IT systems to support business operations.
• Monitor and maintain hardware and software components to minimize downtime.
• Oversee system administration tasks, including user accounts, permissions, and access control.
• Manage software installations, updates, and patches to keep systems secure and up to date.
• Troubleshoot and resolve technical issues promptly.
• Implement and maintain robust network security measures to protect sensitive data.
• Develop and enforce security policies and procedures.
• Conduct regular security audits and risk assessments.
• Establish and maintain data backup and disaster recovery plans.
• Ensure data integrity and develop strategies for data protection and restoration.
• Provide technical support to employees, resolving hardware and software issues.
• Offer training and guidance to staff on IT best practices and security protocols.
• Develop and execute the company's IT strategy in alignment with business objectives.
• Identify opportunities for technology enhancements to drive efficiency and innovation.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
• Proven experience in IT management with a strong focus on Shopify expertise, web design, and IT infrastructure.
• Proficiency in Shopify platform customization and management.
• Strong knowledge of web development languages, design tools, and content management systems.
• Expertise in network security and data protection.
• Effective communication and collaboration abilities.