IT Specialist (Systems Analyst)

Full-time - Mid Level

Washington, DC

Executive, Legislative, and Other General Government Support

About the position

This position is in the District of Columbia, Office of the Chief Technology Officer (OCTO), Information Technology (IT) Finance/ IT Strategic Investment. OCTO works closely with agency programs and other district agencies to support IT requesting and spending. OCTO develops and administers contracts for citywide IT acquisitions. The objective is to leverage the District's size and partnerships to achieve economies of scale and standardization while minimizing transaction costs for customer agencies. OCTO reviews other agencies' IT procurements to ensure coordination and efficiency across the District's IT investments. OCTO also drives and monitors the development of enterprise contracts for Information Technology (IT) acquisitions through a centralized contract management and coordination approach.

Responsibilities

• Perform needs analyses to define opportunities for new or improved business process solutions.
• Ensure the integration of all systems components, e.g., procedures, databases, policies, software, and hardware.
• Prepare business cases for the application of IT solutions.
• Define systems scope and objectives.
• Plan systems implementation.
• Provide analysis and advice on business matters to program officials and managers.
• Consult with customers to identify and specify requirements.
• Develop overall functional and systems requirements and specifications.
• Perform advisory duties associated with spend and asset management.
• Develop cost estimates for new or modified systems.
• Plan and conduct studies to determine the requirement for updated business processes.
• Communicate complex technical requirements to non-technical personnel.
• Devise methods to lead and carry out studies, consolidating information for operating or administrative programs.
• Conduct business process reengineering.
• Conduct feasibility studies and trade-off analyses.
• Ensure the rigorous application of information assurance policies, principles, and practices to the systems analysis process.
• Perform assignments involving the analysis and forecasting of the usage of funds within a technical and non-technical organization.
• Work as a liaison between business and IT development teams, identifying needs and interpreting those needs into workable business solutions.
• Lead project teams on projects aimed at improving business processes.
• Develop plans and schedules; estimate resource requirements, defining milestones and deliverables; monitor activities; and evaluate and report on accomplishments.
• Understand business processes; develop practical and efficient process designs, documentation, and user procedures.
• Prepare recommendations for program managers; communicate findings effectively; and train program managers.
• Prepare and present briefings to senior management officials on complex and/or controversial issues.
• Perform other related duties as assigned.

Requirements

• At least one (1) year of specialized experience equivalent to at least the CS-13 grade level in the District of Columbia government service, or its non-District equivalent.
• Experience gathering and documenting requirements from business users.
• Experience overseeing business application implementations.
• Data analysis experience.
• An equivalent combination of education and experience.