IT Specialist (Web Analyst/Designer) GS12/13

United States Department of Transportation - Washington, DC

Full-time - Mid Level

Washington, DC

Administration of Economic Programs

About the position

The IT Specialist (Web Analyst/Designer) position at the U.S. Department of Transportation (DOT) involves designing and managing web projects, collaborating with various departmental operating administrations, and supporting agency-wide web initiatives. The role emphasizes user experience, functionality, and the overall design of departmental websites, ensuring compliance with federal standards and providing excellent customer service.

Responsibilities

• Design and manage web projects between the Office of the Chief Information Officer (OCIO) and Departmental Operating Administrations (OAs).
• Participate and support agency-wide web initiatives and collaborate with OAs on web requests.
• Track and execute web governance for Departmental websites.
• Oversee web design and development projects, ensuring alignment with design requirements.
• Analyze, develop, and define design requirements for DOT Internet/intranet websites.
• Consult with project stakeholders and develop preliminary and final project designs.
• Troubleshoot and resolve technical problems with web design and delivery.
• Develop and maintain design products including wireframes, mockups, graphics, and templates.
• Promote the use of DOT and federal web standards for uniformity across web pages.
• Create, manage, and modify content for DOT websites and new media.

Requirements

• Mid-level project management experience.
• Mid-level web/graphic design experience.
• Mid-level experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Bachelor's degree in Web Design/Digital Media/creative field or equivalent professional experience preferred.
• Project Management Training/Certification preferred.
• Web Design Certification or Certified Web Professional preferred.

Nice-to-haves

• Experience with web standards and style guides.
• Knowledge of multimedia and interactive presentations.