IT Specialist

$52,000 - $62,400/Yr

Ninyo & Moore - Irvine, CA

Full-time - Entry Level

Irvine, CA

251-500 employees

Professional, Scientific, and Technical Services

About the position

The IT Support Specialist at Ninyo & Moore will provide Level 1 and 2 help desk support to users across the company, while collaborating with the IT team on various projects. The role involves troubleshooting and repairing hardware and software issues, managing users in a Windows network environment, and supporting mobile devices. This position is essential for maintaining the IT infrastructure and ensuring smooth operations within the organization.

Responsibilities

• Provide Level 1 & 2 help desk support to users throughout the company.
• Support desktop PCs and laptops.
• Troubleshoot and repair hardware and software problems.
• Manage users in a Windows network environment.
• Perform server management in a VMware virtual environment.
• Provide iOS/Android mobile device support.

Requirements

• A.S./B.S. degree in a related field or relevant experience and certifications.
• 2-5 years of experience in IT support.
• Strong background in all versions of Windows, Microsoft Office, and Microsoft Server.
• Skilled in Windows deployment/configuration, Active Directory, DHCP, DNS, and WINS.
• Ability to work in a team environment and demonstrate professional communication skills.
• Maintain a positive and calm demeanor during technical emergencies.
• Availability to work after hours when necessary.

Nice-to-haves

• Knowledge of Wireless Standards, network security, and firewalls.
• Familiarity with data backup & recovery procedures and databases.
• Experience troubleshooting and repairing printing issues.
• Ability to work independently with little supervision.

Benefits

• Comprehensive and competitive benefits package.