State of Louisiana - Baton Rouge, LA

posted 9 days ago

Full-time - Entry Level
Baton Rouge, LA
Executive, Legislative, and Other General Government Support

About the position

The IT Statewide Associate Analyst position is an entry-level role within the Division of Administration/Office of Technology Services, focusing on assisting in the analysis of information technology initiatives, business processes, and systems. The role involves providing technical support for applications and data analytics at a statewide level, coordinating with various agencies, and ensuring the security of sensitive data. This position is part of a career progression group, allowing for advancement based on experience and performance.

Responsibilities

  • Assist in the analysis of information technology initiatives, business processes, and systems.
  • Provide technical support for applications and data analytics at a statewide level.
  • Evaluate requests for changes to determine specific tasks and effects on existing programs and systems.
  • Coordinate group meetings and cross-agency user influence/steering groups.
  • Provide assistance with the adoption of Data Analytic services across all OTS supported departments and agencies.
  • Log problems and resolutions into a tracking system and provide help desk support.
  • Produce specialized Statewide cross-system metrics from statewide systems.
  • Maintain documentation and knowledge base for the Data Analytics team and main users.
  • Research and test potential new IT tools and maintain proficiency in existing tool sets.

Requirements

  • A baccalaureate degree in Computer Science or a related field.
  • An associate's degree in information technology may substitute for the baccalaureate degree.
  • Up to two years of experience or training in information technology may substitute for the baccalaureate degree.
  • Experience credit from Civil Service approved certifications may substitute for the bachelor's degree.

Nice-to-haves

  • Experience with data analytics tools and methodologies.
  • Familiarity with information security practices.
  • Knowledge of project management principles.

Benefits

  • Full-time employment with a competitive salary.
  • Opportunities for career progression within the IT Statewide Associate Analyst group.
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