IT Supervisor

$100,000 - $120,000/Yr

Daniels Manufacturing Corporation - Orlando, FL

Full-time - Mid Level

Orlando, FL

Fabricated Metal Product Manufacturing

About the position

The IT Supervisor at Daniels Manufacturing Corporation is responsible for managing the daily operations of the IT department, ensuring efficient technology services and support to meet the enterprise's needs. This role involves team leadership, technical oversight, project management, and ensuring security and compliance within the IT infrastructure.

Responsibilities

• Supervise and provide guidance to IT staff, including systems administrators and support technicians.
• Assign tasks, prioritize work, and ensure deadlines are met while maintaining high performance standards.
• Provide training, mentorship, and performance evaluations for team members.
• Oversee the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems.
• Act as an escalation point for complex technical issues requiring additional support.
• Assist in the planning, execution, and delivery of IT projects, ensuring timelines and objectives are met.
• Coordinate with cross-functional teams to implement new technologies or system upgrades.
• Manage vendor relationships for hardware, software, and services related to IT infrastructure.
• Ensure the organization's infrastructure adheres to industry best practices and regulatory requirements for security and data privacy.
• Perform regular security assessments, vulnerability scanning, and system audits to identify and mitigate risks.
• Implement and maintain encryption protocols, key management, and security policies for cloud and on-premise environments.
• Prepare regular reports on system performance, project progress, and team activity for IT management.
• Track and analyze helpdesk metrics to improve service delivery and identify areas for improvement.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience.
• 5 years of experience in IT required.
• 2 years of leadership experience required.
• 5 years of ERP software experience in a manufacturing environment required.
• Strong technical knowledge in cloud services, network administration, systems administration, and IT support.
• 2 years of Cloud Infrastructure Management experience (e.g., AWS, Azure, Google Cloud) required.
• 2 years of Virtualization and System Administration experience (e.g., VMware, Hyper-V, or equivalent) required.
• 2 years of Network Segmentation and Security experience required.

Nice-to-haves

• CompTIA Network+ certification preferred.
• CompTIA Security+ certification preferred.
• Microsoft Certified: Azure Administrator Associate preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Tuition reimbursement
• Paid time off