University of Iowa - Iowa City, IA
posted 4 months ago
The University of Iowa's Health Care department of Health Care Information Systems is seeking an IT Support Analyst to play a crucial role in managing and tracking the inventory of computer and network electronics from their arrival to disposal. This position is essential for ensuring that the inventory is accurately maintained and that all equipment is properly handled throughout its lifecycle. The IT Support Analyst will be responsible for processing the receipt and distribution of new hardware, evaluating existing hardware for potential reallocation or disposal, and installing necessary software on new equipment to prepare it for distribution. Additionally, the analyst will assist in maintaining a supply of computer parts for reallocation within various departments of the University of Iowa Health Care. The role involves a variety of responsibilities, including ensuring the proper disposal of hardware, which may involve media erasure or destruction, and maintaining detailed inventory records for both surplus and new computer equipment. The IT Support Analyst will also be tasked with cleaning computer hard drives prior to reallocation, removing usable parts from equipment, and replacing computer parts as necessary to enable equipment to be redeployed effectively. This position requires collaboration with other unit staff to develop and implement project plans, as well as providing input to management regarding technical education and support activities for unit staff. In addition to these responsibilities, the IT Support Analyst will participate in the interviewing and evaluation of candidates for unit staff vacancies, assist in monitoring or analyzing performance data, and support the implementation of approved projects. The position is primarily located at the Main Campus of the University of Iowa, and the analyst will be expected to take self-study and vendor-sponsored classes related to technical systems software and hardware as needed. This role is vital for supporting the information and communication systems that facilitate quality patient care, medical education, and innovative research within the University of Iowa Health Care system.