IT Support Analyst
Insight Global•Boston, MA
467d•$58,240 - $79,040•Onsite
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About The Position
The IT Support Analyst role is a full-time, onsite position at an international law firm, focusing on providing first-level technical support to approximately 3000+ end users. The analyst will be responsible for managing incidents, service requests, and problem management processes while ensuring high-quality customer service. This position requires strong technical skills and the ability to communicate effectively with corporate customers.
