IT Support Manager

$80,000 - $100,000/Yr

Flexible It - Hauppauge, NY

Full-time - Mid Level

Hauppauge, NY

About the position

The Information Technology Support Manager will oversee the technology needs of small and mid-size clients, ensuring effective implementation and maintenance of IT systems. This role involves both office work in Hauppauge and on-site client interactions throughout Long Island, focusing on solving complex IT challenges while fostering a supportive team environment that encourages professional growth.

Responsibilities

• Manage technology for small and mid-size clients.
• Identify, implement, and maintain clients' information technology systems.
• Split time between office work and client site visits.
• Provide technical support and guidance to clients.
• Foster training and development within the team.

Requirements

• Experience with hardware and software systems.
• Customer service experience.
• Comfort with CompTIA Network+ material.
• Strong organizational skills and ability to work independently.
• Critical thinking skills.

Nice-to-haves

• Polite and friendly demeanor.
• Passion for helping others with technology.
• Willingness to learn new technologies.

Benefits

• Competitive salary
• Excellent benefits
• Work-life synergy
• Opportunities for professional growth