Paterson Charter School For Science And Technology - Paterson, NJ

posted 6 months ago

Full-time - Entry Level
Paterson, NJ
Educational Services

About the position

The IT Support Specialist position at Paterson Charter School for Science and Technology is a full-time role focused on providing technical support and assistance to staff and students within the school environment. The specialist will be responsible for troubleshooting hardware and software issues, maintaining computer systems, and ensuring that all technology resources are functioning optimally. This role is crucial in supporting the educational mission of the school by ensuring that technology is effectively integrated into the learning process. In this position, the IT Support Specialist will work closely with teachers and administrative staff to identify technology needs and provide solutions. This includes setting up new devices, installing software, and providing training to users on how to effectively utilize technology in their daily tasks. The specialist will also be responsible for maintaining inventory of technology resources and assisting in the planning and implementation of technology upgrades and improvements. The ideal candidate will have a strong background in IT support, with experience in troubleshooting a variety of technical issues. They should possess excellent communication skills to effectively interact with users of varying technical abilities. The role may also involve collaborating with external vendors for repairs and maintenance of technology equipment, ensuring that the school’s technology infrastructure is reliable and up-to-date.

Responsibilities

  • Provide technical support to staff and students for hardware and software issues.
  • Troubleshoot and resolve technical problems related to computer systems and networks.
  • Install and configure new hardware and software as needed.
  • Maintain an inventory of technology resources and equipment.
  • Assist in the planning and implementation of technology upgrades and improvements.
  • Train staff and students on the use of technology resources and tools.
  • Collaborate with external vendors for repairs and maintenance of technology equipment.

Requirements

  • Proven experience in IT support or a related field.
  • Strong troubleshooting skills for hardware and software issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with various operating systems and software applications.

Nice-to-haves

  • Experience in an educational environment.
  • Knowledge of network administration and security protocols.
  • Certifications in IT support or related areas.

Benefits

  • Health insurance coverage.
  • Paid holidays and vacation time.
  • Professional development opportunities.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service