IT SUPPORT SPECIALIST A
University of Pennsylvania•Philadelphia, PA
499d
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About The Position
The IT Support Specialist at ISC's HireIT Services team is responsible for delivering exceptional IT service support to over 1000 clients within a matrix environment. This role involves daily interaction with clients of varying technical expertise, providing top-tier technical support and consulting, particularly to executive-level customers. The specialist will also serve as a liaison among various departments and contribute to IT projects, ensuring alignment with clients' business goals while maintaining documentation and staying updated on supported technologies.
