IT Support Specialist, Associate
Capital One•Richmond, VA
505d
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About The Position
The IT Support Specialist, Associate role at Capital One is designed to provide onsite customer support for a geographically dispersed enterprise workforce. This position focuses on delivering technology support operations, including end user support, IT incident management, change management, and problem management. The ideal candidate will excel in customer service and quick decision-making to resolve technical issues, particularly with email support and administration, while enhancing the end user experience and driving operational efficiencies.
