Lyra Technology Group - Boise, ID
posted 5 months ago
Lyra Technology Group is seeking a full-time IT Support Specialist-Level II to join the team at MicroTech Systems in Boise, ID. This role is crucial for providing technical assistance and support for incoming queries and issues related to computer systems, hardware, and line of business applications. The IT Support Specialist-Level II will be responsible for the installation and configuration of all MicroTech tools, performing system backups and recoveries for SQL and Exchange, and managing infrastructure installation, configuration, administration, and troubleshooting. The ideal candidate will have expertise in internet, firewall, switch, and Wi-Fi technologies, as well as a solid understanding of VLAN and basic administration. Additionally, the role requires installation, configuration, and administration of Windows Server, server roles, and Active Directory, along with a good understanding of Hypervisor technology. Proficiency in network printing and Office 365 installation, configuration, administration, and troubleshooting is also essential. Knowledge of PowerShell and scripting will be beneficial in this position. MicroTech Systems, founded in 1970, is dedicated to providing IT support services to businesses throughout Boise and the Treasure Valley. The company aims to help people feel secure, fostering an environment where everyone can grow together. As part of the Lyra Technology Group, which operates a family of industry-leading technology service businesses, the IT Support Specialist-Level II will contribute to a culture of sustainable and healthy growth. With a controlling stake in 60 companies and over 600 team members across the Northeast, Midwest, and Eastern Canada, Lyra Technology Group values the unique culture and management of each company within its portfolio.