IT Support Specialist - Part Time

$41,600 - $52,000/Yr

IT Support - Colorado Springs - Colorado Springs, CO

Part-time - Entry Level

Remote - Colorado Springs, CO

About the position

The IT Support Specialist position in Colorado Springs is a full-time role focused on providing technical support to customers, assisting with the development of new technology, and resolving technical issues related to computer hardware, software, and networking. The role requires a blend of independent work and teamwork, with a significant portion of the work being performed remotely.

Responsibilities

• Provide technical support to customers in the field of computer hardware, software, and networking.
• Assist with the development of new technology.
• Resolve technical issues and provide assistance to customers.
• Work independently and as part of a team to support customer needs.
• Adapt quickly to changes in the customer support environment.

Requirements

• 3 years of customer support experience.
• 1 year of experience in Office365 User Administration, including creating and deleting users.
• 2 years of experience in desktop support.
• Experience with Microsoft products (Word, Excel, Outlook).
• Ability to learn new tasks quickly after being shown once or twice.
• Experience with configuration of software.

Nice-to-haves

• Ability to multi-task and work effectively with others.
• Quick learner with the ability to adapt to a fast-paced environment.

Benefits

• Equal employment opportunities (EEO) provided to all employees and applicants.