IT Support Specialist Tier II

Motion Recruitment - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

1-10 employees

Administrative and Support Services

About the position

The IT Support Specialist Tier II position is focused on providing technical support and system administration for a safety consulting company in South Phoenix. The role involves supporting approximately 350 end users across multiple locations, addressing various IT-related issues, and ensuring smooth operation of systems and applications.

Responsibilities

• Provide technical support to end users across multiple locations.
• Manage and troubleshoot Active Directory and Azure AD issues.
• Support and maintain O365 and Dynamics 365 applications.
• Utilize Microsoft SCCM for system management and deployment.
• Troubleshoot firewall issues and ensure network security.
• Perform system administration tasks primarily on Windows OS.
• Assist with VMware troubleshooting and support.

Requirements

• 2+ years of relevant IT support experience.
• Experience with Active Directory, preferably Azure AD.
• Proficiency in O365 or Dynamics 365.
• Experience with Microsoft SCCM.
• Strong troubleshooting skills for firewalls.
• Extensive experience with Windows OS.
• Exposure to VMware troubleshooting.

Nice-to-haves

• Experience setting up LAN/WAN networks.
• Familiarity with PowerShell automation.

Benefits

• Contract duration of 6 months.
• Onsite work environment in South Phoenix.