Exosome Diagnostics

posted 5 months ago

Full-time - Entry Level
251-500 employees
Professional, Scientific, and Technical Services

About the position

Bio-Techne is a leading supplier of life science products to the research industry, experiencing rapid growth both organically and through acquisitions. The European headquarters is located in Abingdon, with a distribution center in Dublin and a manufacturing facility in Bristol. The company has subsidiaries across several European countries, including France, Germany, Switzerland, Italy, Spain, Poland, Hungary, and the Czech Republic, as well as additional manufacturing sites in the USA. We are excited to offer an opportunity for the right candidate to join our friendly and knowledgeable IT team. This role involves assisting with the day-to-day support of users, systems, and infrastructure to ensure that IT meets all business requirements. The position also provides a chance for personal and professional development within a rewarding and supportive environment. The EMEA IT team currently provides remote and onsite support to approximately 500 staff across 8 sites within the EMEA region and collaborates closely with Bio-Techne IT staff in other regions, including North America and APAC.

Responsibilities

  • 1st & 2nd line user support and administration
  • Assist in roll out of new hardware/software from procurement through to delivery
  • Manage user onboarding/offboarding requirements
  • ITSM Incident ticket management
  • General Network/Infrastructure Support
  • Assist where necessary with any IT led corporate initiatives including potential European travel

Requirements

  • 6 to 12 months experience and understanding of IT user/infrastructure environment
  • Driving License would be a benefit as there may be a requirement to work from an alternative UK site

Nice-to-haves

  • Windows 11
  • Active Directory/Group Policy
  • Office365
  • Networking - TCP/IP
  • Windows 2016 Servers

Benefits

  • Commitment to product quality
  • Customer satisfaction
  • Continued improvement
  • Minimizing environmental impacts
  • Conserving natural resources
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