Ledgent - Houston, TX
posted 3 days ago
The IT Support Specialist serves as the primary point of contact for IT support within the organization, responsible for installing, configuring, and maintaining software and hardware components of computer and network systems. This role involves diagnosing and troubleshooting various technical issues, supporting staff with their IT challenges, and ensuring the security and privacy of computer systems. The specialist will also maintain technical documentation and collaborate with other IT technicians to enhance system performance and user experience.