IT Support Specialist

$45,760 - $72,800/Yr

Expeditors - Brisbane, CA

Full-time

Brisbane, CA

10,001+ employees

Support Activities for Transportation

About the position

The IT Support Specialist at Expeditors is responsible for maintaining and administering server rooms, managing IT assets, and providing helpdesk support. This role involves troubleshooting various IT systems, ensuring cybersecurity, and facilitating training for users. The specialist will also engage in automation and innovation efforts, particularly using PowerShell, and will be involved in disaster recovery planning and high availability strategies.

Responsibilities

• Server room maintenance and administration (including backups)
• Automation & Innovation (including PowerShell)
• Procurement, Asset management, and Inventory
• Audio/visual equipment maintenance and troubleshooting
• Telecom administration and maintenance
• Administration of Expeditors Proprietary Applications
• Administration of 3rd Party Systems
• Capacity utilization and planning
• Helpdesk administration
• Training
• Disaster recovery & high availability
• Cybersecurity

Requirements

• Windows PC troubleshooting, maintenance, and deployment
• Printers/copiers
• Networking fundamentals (LAN/WAN), including warehouse RF setup and configuration
• Windows Server Administration (including AD and Group policies)
• Linux Server Administration (fundamentals)
• Virtualization
• Remote administration
• Mobile devices (iOS/Android)
• Cybersecurity
• Preferred Bachelor's Degree
• IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux
• Preferred IT helpdesk background

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program