IT SUPPORT SPECIALIST

$50,000 - $65,000/Yr

Creative Financial Staffing - Aliquippa, PA

Full-time - Entry Level

Aliquippa, PA

Administrative and Support Services

About the position

The IT Support Specialist role is designed for individuals passionate about technology and helping others. This position involves providing technical support for various IT-related issues, ensuring the security and privacy of data, and collaborating with team members to resolve complex problems. The role offers opportunities for professional growth in a supportive and innovative environment.

Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computer systems and peripherals.
• Respond to inquiries and requests for assistance from employees regarding IT issues.
• Collaborate with IT team members to resolve complex problems and escalate issues when necessary.
• Ensure security and privacy of data, networks, and systems.
• Assist in the implementation of IT projects and initiatives.

Requirements

• Proven experience as an IT Support Specialist or similar role.
• Solid knowledge of IT systems and applications.
• Excellent troubleshooting skills and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to work well independently and as part of a team.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and career advancement.
• Comprehensive benefits package including health insurance and retirement plans.
• Collaborative and inclusive company culture that values innovation and teamwork.
• Flexible work arrangements and a healthy work-life balance.