NYU - New York, NY
posted 5 months ago
NYU's Stern School of Business has an exciting opportunity available for an IT Support Specialist. The Specialist will provide direct customer support and technical troubleshooting for the NYU Stern community. This role is crucial in supporting integrated information and media technology solutions, which include post-production for classrooms, event spaces, and office locations throughout the Stern School of Business. The Specialist will also consult with the community to understand their needs, assess feasibility, and develop effective technology solutions to meet those needs. This position requires a proactive approach to problem-solving and a commitment to providing high-quality support to faculty, staff, and students. In addition to direct support, the IT Support Specialist will be responsible for maintaining and troubleshooting various hardware and software systems, ensuring optimal performance of audiovisual technologies such as visual displays, projectors, cameras, and microphones. The role also involves writing programs and scripts to enhance system functionality and improve user experience. The Specialist will work closely with other IT staff to ensure that all technology solutions are effectively implemented and maintained, contributing to the overall success of the Stern School's technology initiatives.