IT Support Technician
Visual Edge Technology•Akron, OH
465d
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About The Position
The IT Support Technician at Visual Edge Technology plays a crucial role in providing technical support and troubleshooting for customers, both remotely and on-site. This position serves as an escalation point for the Service Desk, ensuring that customer issues are resolved efficiently and effectively. The technician will manage customer tickets, maintain high standards of service, and contribute to a supportive work environment that promotes employee empowerment and growth.
