IT Support Technician

$31,200 - $41,600/Yr

Lowcountry Computing - Charleston, SC

Part-time - Entry Level

Charleston, SC

Professional, Scientific, and Technical Services

About the position

The IT Support Technician role is a part-time, entry-level position focused on providing technical support to existing business customers. The position offers a structured schedule with no weekend work and is ideal for individuals looking to gain experience in the IT support field.

Responsibilities

• Provide technical support to business customers.
• Troubleshoot software issues and resolve customer inquiries.
• Assist in maintaining customer satisfaction through effective communication and problem-solving.
• Perform on-site support at customer locations as needed.

Requirements

• Basic understanding of IT support and troubleshooting techniques.
• Ability to communicate effectively with customers.
• Willingness to learn and adapt to new technologies.

Nice-to-haves

• Experience in software troubleshooting.
• Familiarity with common IT support tools and software.

Benefits

• Flexible scheduling with no weekends.
• Opportunity to gain experience in a reputable company.