IT Support Technician

About the position

Bluewave Express Wash is on the lookout for a tech-savvy superstar to join our dynamic team. As a rapidly growing express car wash company, we're committed to delivering top-notch service and using cutting-edge technology to stay ahead of the curve. If you have a knack for troubleshooting and a passion for innovation, we want you on our team!

Responsibilities

• Provide expert support for our IP camera systems, ensuring everything runs smoothly and securely.
• Keep our PCs and peripherals in top shape with your tech expertise.
• Support and maintain our alarm systems, keeping our operations safe and sound.
• Configure and set up new PCs, ensuring they're ready for action from day one.
• Dive into hardware and software issues, resolving them with skill and efficiency.
• Run and terminate network cabling like a pro, keeping our network robust and reliable.
• Identify and escalate issues that need urgent attention, ensuring nothing slips through the cracks.
• Provide after-hours and on-call support for urgent issues.

Requirements

• Strong troubleshooting skills that make you the go-to person for solving tech problems.
• Basic understanding of TCP/IP networking to keep our systems connected and running smoothly.
• Associate degree or equivalent work experience that demonstrates your expertise.

Nice-to-haves

• Prior experience working with IP camera systems is a big plus.
• Experience in pulling network cabling will make you stand out.
• Any experience with car wash POS systems or tunnel controllers is a bonus.

Benefits

• Holiday pay and other exciting perks.
• Career growth opportunities that will help you ride the wave to the top.