Motion Recruitment - Dallas, TX
posted 4 months ago
Our client, a local interior design wholesaler, is looking for two Help Desk Technicians to join their support team. One of these roles will be more people-facing, focusing on tier 1 deskside support, answering calls and emails, and assisting employees with their minor technical issues. The second role is more tier 2 oriented, doing higher-level ticket resolution, supporting the network team on projects from time to time, and supporting the application team. The ideal candidates have a few years of experience in an IT support position doing a mix of tier 1 and tier 2 support functions. Must have excellent communication skills so you can work directly with employees from all departments to assist with their laptops, printers, email platforms, etc. Tech-wise, they need someone skilled with Windows, Exchange/M365, Active Directory, hardware (printers, laptops, office equipment), and any Cisco network support is nice to have. These are direct hire positions, fully onsite in Dallas, Texas. Compensation for the Tier 1 role is $20-25/hr and compensation for the Tier 2 position is $25-30/hr.