IT - Support Tier I (Information Technology)

Asbury Automotive GroupDuluth, GA
483d

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About The Position

The IT Support Tier I Technician at Asbury Automotive Group is responsible for providing end-user IT support, addressing software, hardware, and network issues. This role involves troubleshooting and resolving technical problems presented through IT Help Desk tickets, utilizing established policies and procedures. The technician will work closely with various IT teams to ensure timely resolution of incidents and contribute to continual service improvement efforts.

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