IT Support
TEKsystems•Farmington Hills, MI
467d•Hybrid
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About The Position
The IT Service Desk Analyst I is a full-time in-office role responsible for providing on-site and remote support for employees. This position involves maintenance, installation, and troubleshooting of computers and peripherals, as well as training on company-supported applications. The analyst will coordinate incidents that require escalation to other teams and ensure these incidents are resolved, aiming to deliver a positive Service Desk experience for end users and management.
