IT Support
Allegis Group•Naperville, IL
470d
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About The Position
The IT Support role is designed to assist the current Desktop Support individual with an increasing workload due to higher ticket volumes. This position focuses on managing and maintaining all level 1 tasks, allowing the internal resource to concentrate on level 2 and 3 support. The role is critical in ensuring efficient asset management and basic troubleshooting for end-user equipment.
